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The company's work model is remote first. This is made possible by the fact that about 73% of its workforce are independent professionals. Upwork's independent talent makes up its Hybrid Workforce Program (HWS). Unlike most companies that treat their freelance workforce as second-class employees, Upwork considers them part of the team. For instance, each month, Upwork organizes a team meeting that both the employees and HWS members attend. Nevertheless, its CEO Hayden Brown has weekly meetings with the team<ref name=":8">https://www.upwork.com/resources/end-of-corporate-culture</ref>. | The company's work model is remote first. This is made possible by the fact that about 73% of its workforce are independent professionals. Upwork's independent talent makes up its Hybrid Workforce Program (HWS). Unlike most companies that treat their freelance workforce as second-class employees, Upwork considers them part of the team. For instance, each month, Upwork organizes a team meeting that both the employees and HWS members attend. Nevertheless, its CEO Hayden Brown has weekly meetings with the team<ref name=":8">https://www.upwork.com/resources/end-of-corporate-culture</ref>. | ||
Upwork's culture is centered on a cultural framework: "People first, business next, opportunity is third." Hayden Brown is in charge of championing this framework. It entails having a close relationship with the company's workforce, clients, and freelancers. This cultural framework involves many things, including caring for employees' welfare<ref>https://www.youtube.com/watch?v=2IIwXfzWLHg</ref>. For instance, an employee or independent professional joining the company is assigned an onboarding buddy to assist him in adapting quickly to the work environment<ref name=":8" /> | Upwork's culture is centered on a cultural framework: "People first, business next, opportunity is third." Hayden Brown is in charge of championing this framework. It entails having a close relationship with the company's workforce, clients, and freelancers. This cultural framework involves many things, including caring for employees' welfare<ref>https://www.youtube.com/watch?v=2IIwXfzWLHg</ref>. For instance, an employee or independent professional joining the company is assigned an onboarding buddy to assist him in adapting quickly to the work environment<ref name=":8" />. | ||
Upwork champions diversity and inclusivity. In 2020, it was at the forefront of advocating for Black Lives Matter<ref>https://www.upwork.com/resources/why-ceo-black-lives-matter-communications-are-critical-dibs-leader-perspective</ref>. It also has a department dedicated to fostering diversity and inclusivity in the company, which Erin L. Thomas leads<ref>https://www.upwork.com/press/releases/erin-thomas-upwork-head-of-diversity-inclusion-and-belonging</ref>. | Upwork champions diversity and inclusivity. In 2020, it was at the forefront of advocating for Black Lives Matter<ref>https://www.upwork.com/resources/why-ceo-black-lives-matter-communications-are-critical-dibs-leader-perspective</ref>. It also has a department dedicated to fostering diversity and inclusivity in the company, which Erin L. Thomas leads<ref>https://www.upwork.com/press/releases/erin-thomas-upwork-head-of-diversity-inclusion-and-belonging</ref>. | ||