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* Persuing $560 million worth of jobs that can be done remotely<ref>https://capedge.com/transcript/1627475/2019Q4/UPWK</ref>. | * Persuing $560 million worth of jobs that can be done remotely<ref>https://capedge.com/transcript/1627475/2019Q4/UPWK</ref>. | ||
* Hayden believe they can sustain 20%+ y/y growth rate. | * Hayden believe they can sustain 20%+ y/y growth rate. | ||
* After taking up CEO position, she made significant organizational changes. | * '''After taking up CEO position, she made significant organizational changes.''' | ||
* Hayden said, "within Upwork, I am known for bold leadership, a long-term strategic focus, and my deep passion for our mission and our business." | * Hayden said, "within Upwork, I am known for bold leadership, a long-term strategic focus, and my deep passion for our mission and our business." | ||
* It takes about 6 months for a new rep to ramp to full productivity. | * It takes about 6 months for a new rep to ramp to full productivity. | ||
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== Earnings Call Q2 2021 == | == Earnings Call Q2 2021 == | ||
== | ==== Numbers, Insights, Strategy ==== | ||
==== | |||
* Revenue grew by 42% y/y<ref>https://capedge.com/transcript/1627475/2021Q2/UPWK</ref>. (MR) | |||
* Single strategic priority remains to be innovating, scaling and promoting the work marketplace. (MR) | |||
==== GSV and Clients Insights ==== | |||
* '''GSV grew by 50% y/y,''' driven by what they believe to be permanent changes to how work is done(MR). | |||
* GSV grew by 50% y/y, driven by what they believe to be permanent changes to how work is done(MR). | |||
* Raised addressable market from $1 trillion to $1.3 trillion(MR). | * Raised addressable market from $1 trillion to $1.3 trillion(MR). | ||
* It's still early to see if Project Catalog is having an impact on GSV but generally, the impact is expected to be positive(Q&A). | * It's still early to see if Project Catalog is having an impact on GSV but generally, the impact is expected to be positive(Q&A). | ||
* A lot of the jobs posted by enterprise clients are in design and creative category(Q&A). | * A lot of the jobs posted by enterprise clients are in design and creative category(Q&A). | ||
* Slowdown in GSV growth normally happens at the beginning of Q1 also as people take time to resume work after the holoday(Q&A). | * Slowdown in GSV growth normally happens at the beginning of Q1 also as people take time to resume work after the holoday(Q&A). | ||
* 10% of new customers are coming in through project catalog(Q&A). | * They are seeing a slight drop in GSV from Q2 to Q3 as clients and vacations and summer travel.That has been a seaonal trend since 2018. (Q&A) | ||
* '''10% of new customers are coming in through project catalog(Q&A)'''. | |||
==== Product ==== | |||
* Project Catalog customers are not just buying catalogs but also cross-buying other main products in the marketplace.(Q&A) | |||
==== Marketing ==== | |||
* Launched Talent Scout, which is less expensive compared to traditional staffing agencies.(MR) | |||
* Having positive impacts from brand campaigns. (Q&A) | |||
== Earnings Call Q3 2021 == | == Earnings Call Q3 2021 == |