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Freelance & Outsourcing Industry (view source)

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* '''Employment for outsourcing professionals has stayed steady in spite of the economy.''' In January 2009, 30 percent of customer organizations were increasing the number of out sourcing professionals at their companies as compared to 14 percent who were decreasing the size of their staffs.  The percentages were just about the same a year later, 29 percent and 17 percent respectively. '''Employment was even stronger at provider and advisor organizations.'''
* '''Employment for outsourcing professionals has stayed steady in spite of the economy.''' In January 2009, 30 percent of customer organizations were increasing the number of out sourcing professionals at their companies as compared to 14 percent who were decreasing the size of their staffs.  The percentages were just about the same a year later, 29 percent and 17 percent respectively. '''Employment was even stronger at provider and advisor organizations.'''
* '''Salaries are generally trending up as well.'''  In January 2009 at customer organizations, 21 percent had seen salary increases during the previous 12 months as compared to only 10  percent with salary decreases.  By January 2010, these numbers had shifted even higher, with 28 percent reporting salary increases during the previous 12 month period and only 5 percent reporting salary decreases.  The story is much the same at provider and advisor organizations.
* '''Salaries are generally trending up as well.'''  In January 2009 at customer organizations, 21 percent had seen salary increases during the previous 12 months as compared to only 10  percent with salary decreases.  By January 2010, these numbers had shifted even higher, with 28 percent reporting salary increases during the previous 12 month period and only 5 percent reporting salary decreases.  The story is much the same at provider and advisor organizations.
=== Offshore Outsourcing ===
==== World Bank Research ====
The global economic crisis impact, has been less severe for the offshore services industry. Two opposing effects have been seen: some companies have frozen offshore contracts, while other companies have offshored additional services in order to remain competitive by lowering their costs. <ref>https://deliverypdf.ssrn.com/delivery.php?ID=266082064082027031086016102081005000069015002033002030090053015123058034007051106099097124113114066001033040063006019074097002004000072023087067089019122086100087096084119123110090017126094&EXT=pdf&INDEX=TRUE</ref>
===== Global Offshore Services Market Size =====
{| class="wikitable"
! colspan="3" rowspan="2" |Source
! colspan="6" |Revenues (US$ Billions)  Year
! rowspan="2" |Comments
|-
!2005
!2006
!2007
!2008
!2009
!2010
|-
!OECD (2008)
! colspan="2" |Global offshore services market
|81.4
|100.8
|125.6
|157.4
|198.6
|252.4
|Includes ITO-BPO & other high value service activities.
|-
!NASSCO M (2009)
! colspan="2" |Global offshore services market
|44.25
|59
|78.3
|101
|117.5
|
|Includes ITO-BPO & other high value service  activities.
"Derived from a 40% share of market from  India." <sup>a</sup>
|-
! rowspan="3" |BCG  (2007)
Based on IDC data
! rowspan="3" |Global offshore services market
!ITO
|19.2
|22.7
|26.9
|31.9
|37.3
|43.2
| rowspan="3" |BPO includes other high  value service activities.
|-
!BPO
|27.4
|42.3
|65.1
|100.3
|154.5
|238.1
|-
!Total
|46.6
|65.0
|92.0
|132.2
|191.8
|281.3
|-
! rowspan="7" |GARTNER (2009)
! rowspan="7" |Global outsourcing and offshoring services market
! rowspan="2" |ITO
| rowspan="2" |
| rowspan="2" |
| rowspan="2" |
| rowspan="2" |
| rowspan="2" |268
| rowspan="2" |
| rowspan="7" |BPO includes other high value service  activities.
|-
|-
! rowspan="3" |BPO
| rowspan="3" |
| rowspan="3" |
| rowspan="3" |
| rowspan="3" |
| rowspan="3" |156
| rowspan="3" |
|-
|-
|-
! rowspan="2" |Total
| rowspan="2" |
| rowspan="2" |
| rowspan="2" |
| rowspan="2" |
| rowspan="2" |424
| rowspan="2" |
|-
|}
===== Offshore Services Revenues by Provider =====
{| class="wikitable"
!Company
!Jul-Sep 07
!Oct-Dec 07
!Jan-Mar 08
!Apr-Jun 08
!Jul-Sep 08
!Oct-Dec 08
!Jan-Mar 09
!Apr-Jun 09
!Jul-Sep 09
|-
!Accenture
|27.0%
|18.1%
|17.2%
|18.9%
|17.7%
|6.0%
| -6.6%
| -16.0%
| -16.1%
|-
!IBM
|6.6%
|9.9%
|11.2%
|12.8%
|4.9%
| -6.4%
| -11.4%
| -13.3%
| -6.9%
|-
!Computer Sciences Corporation
|11.3%
|14.3%
|10.9%
|15.6%
|5.5%
| -5.0%
| -8.3%
| -12.1%
|
|-
!Automatic Data Processing
|13.5%
|14.7%
|11.8%
|10.4%
|9.5%
|2.5%
| -2.2%
| -4.5%
| -3.6%
|-
!CapGemini
|
|21.00%
|
|14.4%
|
|0.2%
|
| -12.7%
|
|-
!Logica
|
|27.60%
|
|16.3%
|
| -1.0%
|
| -20.1%
|
|-
!Affiliated Computer Services
|7.8%
|5.9%
|7.1%
|6.2%
|7.5%
|6.7%
|4.4%
|5.1%
|4.5%
|-
!Tata Consultancy Services
|40.3%
|37.4%
|30.3%
|23.4%
|17.1%
|0.5%
| -5.3%
| -4.3%
| -3.2%
|-
!Wipro
|55.6%
|54.7%
|45.8%
|41.3%
|22.3%
|0.2%
| -8.4%
| -10.5%
| -3.7%
|-
!Infosys Technologies
|36.1%
|34.9%
|33.6%
|27.8%
|22.2%
|9.7%
| -0.9%
| -4.0%
| -6.7%
|-
!CGI Group
|14.6%
|15.1%
|19.0%
|13.1%
|3.3%
| -9.6%
| -17.8%
| -13.6%
|
|-
!Hewitt Associates
|5.6%
|9.8%
|7.6%
|7.0%
|7.3%
| -3.1%
| -3.5%
| -6.4%
|
|-
!HCL Infosystems
|26.6%
|27.7%
|13.6%
| -5.5%
| -8.8%
| -21.9%
| -19.8%
| -9.5%
| -10.9%
|-
!Cognizant Technology Solutions
|48.0%
|41.4%
|39.7%
|32.7%
|31.5%
|25.5%
|16.0%
|13.3%
|16.2%
|-
!Convergys Corporation
|0.1%
| -0.9%
| -0.5%
| -2.5%
| -3.9%
| -1.4%
| -3.0%
| -1.0%
|13.2%
|}
===== Impact of the Economic Crisis on the Offshore Services Industry =====


== References ==
== References ==
<references />
<references />
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