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Freelance & Outsourcing Industry: Difference between revisions
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* From the financial point of view '''BPO and Offshoring are not among the most favored concepts to improve the bottom-line in the short-term perspective.''' Companies prefer cost-reduction strategies and investment delays first in times of crisis and recession. | * From the financial point of view '''BPO and Offshoring are not among the most favored concepts to improve the bottom-line in the short-term perspective.''' Companies prefer cost-reduction strategies and investment delays first in times of crisis and recession. | ||
* '''Outsourcing is perceived, by most respondents, as a medium to long term investment rather than a fast solution''' to improve the competitiveness. And the sensitivity towards investments is another reason that put BPO behind. | * '''Outsourcing is perceived, by most respondents, as a medium to long term investment rather than a fast solution''' to improve the competitiveness. And the sensitivity towards investments is another reason that put BPO behind. | ||
==== International Association of Outsourcing Professionals Report 2010 ==== | |||
The data used for this report is based on three distinct surveys of IAOP’s more than 100,000 members and affiliates worldwide. <ref>https://docplayer.net/4039903-Outsourcing-2010-www-iaop-org-summary-of-findings-from-iaop-s-state-of-the-industry-survey-produced-with-the-support-of.html</ref> | |||
* '''The largest percentage of companies have been renegotiating current contracts to adjust prices and volumes'''. In January 2009, 42 percent of respondents indicated that existing outsourcing contracts attheir companies were unchanged from 12 months earlier. By September 2009 this was down to 19 percent and by January 2010 it was 16 percent. | |||
* '''Trend toward expanding future outsourcing programs in light of the recenteconomic crisis is clear.''' In January 2009, 36 percent of respondents indicated that their companies were expanding their future outsourcing programs. By September 2009 this number was 47 percent. By January 2010 it was up to 56 percent. | |||
* '''The trend in what’s being outsourced is toward more high-skilled, knowledge-based activities.''' Sixty-one percent say knowledge management is more import than it was a year ago, while only 2 percent say it’s less important. | |||
* '''Near-term cost savings is always a key driver.''' In January 2009, 25 percent of respondents indicated that these near-term cost saving had become more important over the previous 12 months. This rose to about 50 percent in September 2009 and stayed at that level in January 2010. | |||
* Over the same period, 50 percent indicated that '''greater business flexibility had also become more important''' and just about as many indicated that '''long-term cost savings, and preparing the company for future growth''' had grown just as much in importance | |||
* By January 2010, 45 percent of survey participants stated that their '''company was more focused on bundling services with fewer providers''' as opposed to less than about half as many, or 18 percent, who indicated that they were doing more multi-sourcing to more suppliers | |||
* '''Preferences toward offshoring, nearshoring, and onshoring seem to be in a state of flux.''' By September 2009, 31 percent said they were more focused on offshoring while 33 percent said they were more focused on nearshore and onshore providers. By January 2010, the per cent increasing their focus on offshoring was down to 25 percent while the percent increasing their focus on onshore and nearshore providers was at 26 percent. | |||
* '''Employment for outsourcing professionals has stayed steady in spite of the economy.''' In January 2009, 30 percent of customer organizations were increasing the number of out sourcing professionals at their companies as compared to 14 percent who were decreasing the size of their staffs. The percentages were just about the same a year later, 29 percent and 17 percent respectively. '''Employment was even stronger at provider and advisor organizations.''' | |||
* '''Salaries are generally trending up as well.''' In January 2009 at customer organizations, 21 percent had seen salary increases during the previous 12 months as compared to only 10 percent with salary decreases. By January 2010, these numbers had shifted even higher, with 28 percent reporting salary increases during the previous 12 month period and only 5 percent reporting salary decreases. The story is much the same at provider and advisor organizations. | |||