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Upwork:Quarterly Results/2023 Q1: Difference between revisions
→Generative AI
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* Hayden noted that writing jobs(which is expected to be impacted by AI) is very small category for them today. | * Hayden noted that writing jobs(which is expected to be impacted by AI) is very small category for them today. | ||
* Hayden also said that they are no seeing any negative impact of AI today. | * Hayden also said that they are no seeing any negative impact of AI today. | ||
* Hayden noted that 85% of their | * Hayden noted that 85% of their GSV today comes from longer complex projects and jobs on the platform; hence AI will augment instead of displacing them. | ||
* Hayden said that AI does not factor into their 2023 outlook because they don't expect an impact from it. | * Hayden said that AI does not factor into their 2023 outlook because they don't expect an impact from it. | ||
* They are looking for ways they can incorporate AI into their internal processes,particularly on customer suport. | * They are looking for ways they can incorporate AI into their internal processes,particularly on customer suport. | ||