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1&1:Quarterly Results/2024 Q3: Difference between revisions
1&1:Quarterly Results/2024 Q3 (view source)
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== Earnings Call Summary == | == Earnings Call Summary == | ||
Links: [https://edge.media-server.com/mmc/p/vz4emfof/ Q3 2024 Webcast Call] | |||
=== Network buildout === | === Network buildout === | ||
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=== Customer migration === | === Customer migration === | ||
* Huhn said they are | * '''Huhn said they are currently doing 10,000 migrations (existing customer) per day, increasing to 30,000 to 50,000 migrations in the coming weeks (min 6:50).''' | ||
* Huhn said they expect to migrate around 700,000 customers in Q4 (as estimated by an analyst) (min 39:19). | * Huhn said they expect to migrate around 700,000 customers in Q4 (as estimated by an analyst) (min 39:19). | ||
* Huhn said they have to finalize the migration by the end of 2025. He still thinks that's still possible. He pointed out that if they are back to the 30,000 to 50,000 run-rate, they would fulfill migrations by November 2025 (min 52:09). | * Huhn said they have to finalize the migration by the end of 2025. He still thinks that's still possible. He pointed out that if they are back to the 30,000 to 50,000 run-rate, they would fulfill migrations by November 2025 (min 52:09). | ||
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=== Compensation for delayed migrations === | === Compensation for delayed migrations === | ||
* Huhn said they expect to compensate partners for damages out of the network outage. "We still believe in compensation for the damages that we have out of the network outage. And the biggest damage out of the network outage is that we had to reduce the migrations. That's something that we are currently in dialogue and in negotiations with our partners to find a solution for this compensation," Huhnn said (min 36:00). | * Huhn said they expect to compensate partners for damages out of the network outage (min 7:00). "We still believe in compensation for the damages that we have out of the network outage. And the biggest damage out of the network outage is that we had to reduce the migrations. That's something that we are currently in dialogue and in negotiations with our partners to find a solution for this compensation," Huhnn said (min 36:00). | ||
* Huhn said he cannot disclose the amount of compensation due to the partners as a result of the network outage at the moment since they are in dialogue with the partners (min 38:30). | * Huhn said he cannot disclose the amount of compensation due to the partners as a result of the network outage at the moment since they are in dialogue with the partners (min 38:30). | ||
* Huhn agreed with an analyst Usman Ghazi of Berenberg who asked whether the compensation relates to a supplier wanting to make 1&1 pay for the deficit in the planned migrations. "Your understanding is correct. We are talking about the damage in 2024. And of course the delay in migrations will also have an impact in 2025. And this is also part of our negotiations. So the gap will be going to be smaller and smaller compared with our initial plan. But from this point back to the period where we had to decide to reduce the migrations, there is a gap and damage on our side, and that's something that we are discussing with our partners," he said (min 44:00). | * '''Huhn agreed with an analyst Usman Ghazi of Berenberg who asked whether the compensation relates to a supplier wanting to make 1&1 pay for the deficit in the planned migrations. "Your understanding is correct. We are talking about the damage in 2024. And of course the delay in migrations will also have an impact in 2025. And this is also part of our negotiations. So the gap will be going to be smaller and smaller compared with our initial plan. But from this point back to the period where we had to decide to reduce the migrations, there is a gap and damage on our side, and that's something that we are discussing with our partners," he said (min 44:00).''' | ||
* Huhn said the possibility of compensation to the partners is bigger than 50% otherwise they won't have taken it into account in their guidance (min 47:21). | * Huhn said the possibility of compensation to the partners is bigger than 50% otherwise they won't have taken it into account in their guidance (min 47:21). | ||
* Huhn pointed out that they are making progress with the negotiations and that they are optimistic they will achieve a positive outcome (min 47:52). | * Huhn pointed out that they are making progress with the negotiations and that they are optimistic they will achieve a positive outcome (min 47:52). | ||